Earlier this year, my doctor again recommended a different brand of insulin pump…the Tandem t:slim x2. Blog article. The company is supposed to be on the cutting edge of insulin pump therapy with many perks that other pump companies do not have (i.e., updates for the pump as opposed to buying a new one, friendlier screen viewing, no calibrating with the CGM). Just talked to my friend with a brand new system. Every time I called for assistance after that the technical support never answers and you have to wait at least an 1-2 hours to hear back. This is really unacceptable because if, during the night, my blood sugar goes low and the suspend feature is activated, it will start giving me insulin again if the connection is lost. The bottom line is that the T1 Tactical Insulin Pump Holster is a great and durable product. All I can say is I hope you improve as I have a big voice with T1 facebook group and am a health coach to T1 diabetics. Payton, I’m so sorry to hear it’s not going well with your Tandum pump. The X2 has actually prevented those lows and unlike the Medtronic 670g the X2 lets you know delivery has stopped. The touch screen was described as “innovative”, but it is extremely sensitive. The Medtronic sensor was not as accurate. Well it wasn’t new it was refurbished and now a month later have issues with this one always showing 100 % on batterie charge and my blood sugars are high so now the pump is malfunctioning and all the technicians keep say let’s wait and see if the battery changes in 2 more hours and it’s already been 24 hours. Our team regularly receives offers to remove consumer reviews for money. To my knowledge (having been using pumps of different brands for 15 years) the tube gets filled when you prime and stays in the tube as the next push of insulin from the pump now feeds to the filled canola. Hmmm. Tina, I see your problem is over a year old and hopefully it’s been solved by now, but if not I would gladly trade you my year old Medtronic 670g pump along with the CGM system for your Tandem T-slim X2. User's recommendation: Report to Better Business Bureau. And of course you can’t disable the alarm for a stopped pump, so you can’t stop the pump for a shower, or going in the pool, without ALARMS ALARMS ALARMS so you leave it unstopped, still pumping insulin and thus having a miscalculation for how much insulin is in your body. .I always see the drops at the end of the clip, and I am extremely careful to insert correctly. I do know that fiasp users and Apridra users do report a big increase in occlusion issues with the x2, probably related to the difference in cartridge design. T Slim Pump Reviews . For a company that deals with supplying durable medical equipment, the customer is not in the best interest. One more thing. That is really problematic! When I wrote my initial review of my t:slim X2, I was unnerved by the fact that I was experiencing weekly occlusion alarms that resulted in a stoppage of insulin. May 30 he said he had to talk to his boss and His bosses boss had to talk to the engineers and he said that you've had problems with this pump and they've been trying to fix them. Designed to be used with the t:slim Insulin Pump System. Diabetes is high maintenance enough. I am hoping to iron out these issues with my Tandem pump before then! The t:slim x2 has kept up with technology, allowing for updates of existing features by downloading them from the company's website. The BiQ uses CGM to power the bottom half of the blood sugar curve. Tandem t:slim G4 Insulin Pump with Dexcom CGM Integration Approved by FDA Tandem Diabetes Care won FDA approval to introduce its t:slim G4 insulin pump, a device that is a hybrid of the populart:slim insulin pump and Dexcom G4 PLATINUM continuous glucose monitor (CGM). It is so awkward to use I can’t believe the design was not perfected. While the t:slim has definitely been moving up the ladders in diabetes care, there is a new pump on the horizon, the t:slim X2. Hi all! I won’t buy the new one this fall unless this is corrected. Before I ran out of supplies, I began to look for a company that would take Medicare and my secondary insurance in MarchG. It is an innovative insulin pump technology that can be updated remotely by the user to install new software onto the pump device as new technologies become available. Though the design was largely a space saving measure in an effort to make a smaller pump, it is cumbersome and error prone to use. 06 Get it Friday, Jan 8 - … I wear tandem have for over a couple of years I have had issues a couple of times your tech team is horrible you guys don’t back your product it takes to elements in a company to be successful witch is product and customer service you lack at the customer service people like me type one diabetics rely on you guys to do your jobs when your product fails to replace it not to tell me lets see if it happens again that plain stupid. they obviously don’t care About the ease or convenience to he patient. Medtronic will not give me support for this pump). I started using the Tandem t:slim X2 insulin pump on December 13 and this review is long overdue. I agree on the wasted insulin due to priming, but that would happen with any system except Omnipod. The Tandem rep had one option, she could have told me I could get next day from Dexcom. I paid a lot of money for the Tandem pump and in less than a years it stoped working and had to wait til I called back a second time and they sent me a (new) one. ", "Do your research before making a purchase or agreeing to a type of insulin pump.". Do NOT choose Tandem under any circumstances. My customer service experience was horrible and ultimately in the end I foresee myself needing to find another medical supplier. You made this Diabetic smile today :). Cannula is very poorly made and bends at least 1 time per week at replacement. Real-time data is great. It takes 3 times longer or more to go through all the steps to fill it. You should get an alert when your battery falls below 20%, roughly a 12 hour period, if you are not getting alerts your pumps settings may be set to vibrate and are not being felt as the vibration is overly weak. My guess is that the pump is somehow not supplying the insulin properly. That would have been helpful to have known when dealing with the Tandem sales team. Nothing about my treatment has changed though – my basal rates, carbohydrate and blood sugar correction ratios have all remained the same. We are not affiliated wih any device or pharmaceuticals companies. pinterest. Now, if you’ll excuse me – I have to change a DAY-OLD SITE because it stopped working, AGAIN. What is your customer experience with Tandem Diabetes Care? The beauty of the t:slim X2™ insulin pump is that it is up to 38% smaller than other pumps, 1 yet it can hold a surprisingly large amount of insulin (up to 300 units). I just switched to a T slim pump and the dexcom g5. Can help! It requires an additional 20 units of insulin. She could not deliver a dose when she was high. I don’t know how it is suspending in the night, I’ve had mine 4 years and have never had that happen. I had an X2 that did have some occlusion issues, it was replaced and the issue never happened again. So the 5 day arrival could now be 8 days, and knowing how poorly Dexcom is at getting things right, that was my feeling. One day I took the t-slim off, placed on the counter, and let it run on its own off of my body. For me personally, my favourite thing about the t:slim is its wearability. Future data is bett… It must be like an air thing, or it’s not properly administering insulin. It was suggested that I try a new cartridge when I got home. I’d rather have it show be a rising/lowering trend than to just completely stop reading. I have been on medtronic pumps for 25 years. Kept putting me on hold over and over! Holsters; Apparel; Accessories; ABOUT US. The t:slim X2 insulin pump with interoperable technology is an alternate controller enabled (ACE) pump that is intended for the subcutaneous delivery of insulin… Very unhappy with this company. The issues you have mentioned are dramatically different from what our patients report. My thoughts on the Tandem t:slim X2 insulin pump after using it for a few months! for the highs, I know one common thing I see with people switching to the Tandem pump is not purging all the air from the cartridge during set changes. The device is up to 38% smaller than My point is it won't be able to pump insulin because of the damaged battery. Review #2238762 is a subjective opinion of poster. Diabetes sucks, but I personally love my Tslim X2 and couldn’t imagine having to go back to multiple injections and blood sugar checks. But, she did not. So I either have to remember to turn on volume at night and turn them off in the morning, or have the stupid thing beeping all day. I realize this is Bluetooth technology, but my transmitter and pump are at most 18 inches apart. Have to remove the pump ( doesn’t unclip easily AT ALL ) and then turn it right side up and around to see the face properly. By Ginger Vieira. I made the change and used it for several years without many issues. Understaffed and overwhelmed tech service needs to be addressed to make the Tandem experience a satisfactory one. Tandem Diabetes Updates Pump Software With Cool Changes! with no changes other than the new pump), multiple occlusion alarms (due to site, tubing) and now I am dealing with my CGM sensor not reading back properly to my pump (I have used 2 new sensors in 2 days). That could easily have been a hospital trip if I hadn’t realized the problem, and almost was regardless. I’ll let you know if I find out anything on my end, but I certainly can’t continue to have this issue either. Warning to consumers and health insurances Replacement Pumps are all refurbished and have technical problems that could result in loss of insulin delivery. EASY TO LOVE. My sugars are significantly higher. Icons display on the pump screen to visually indicate when insulin delivery is increasing, decreasing, or stopped. Thought it may have been my infusion sites so I changed them, or bad vial of insulin so I started a new one, but it looks like it’s something specifically with the pump. I started using the Tandem t:slim X2 insulin pump on December 13 and this review is long overdue. The t:slim X2 pump and Control-IQ technology are indicated for use with NovoLog or Humalog U-100 insulin. You should learn from medtronic on their technical hotline skills, their training on a device and their delivery service to replace the equipment when you have a problem and the software that's developed to work correctly in the pump before you bring it to the market because from me as a diabetic you have failed in all aspects. The problem I have noticed is the loss of data from the G6 transmitter to the pump. Review #1962114 is a subjective opinion of poster. Updated Insulin Pump Comparisons and Reviews Integrated Diabetes Services 2020-02-27T20:18:31+00:00 Listen to our discussion on the newest insulin pumps Please listen to Gary Scheiner’s podcast of his personal reviews of 2017 insulin pumps (subject to local prescribing) It received its CE Mark in April 2018. I don’t think you are waisting all 12 units of the prime, you are only wasting the droplets. I am visually impaired and have some neuropathy in my hands due to diabetes. I can read the screen and the pump and the sensor communicate properly. Wondering if the heat generated from charging is affecting the insulin. I have had a couple of patients experience problems with an entire lot of infusion sets. I have been having problems getting the tslim to charge. You also definitely do not want to dive straight into control IQ use after starting the pump to be sure that is not another factor as any issues it has will be hugely magnified with cartridge or set issues. It’s important to make sure that this, and canula fills are not being missed since it takes an extra step not present with Medtronic pumps. Hmmm. Pumps are only available to people with type 1 diabetes. Often have one rep say one thing then the next says that they were wrong and cant understand why they would tell me that. My choice of sets with the Revel were the Mio 5mm and so I was given the Autosoft 6mm because they are supposed to be the same set…NOT. Reviews by Gary Scheiner and Will Dubois cover pluses and minuses of the 670G. The t:slim X2 insulin pump (Tandem Diabetes Care) is for continuous subcutaneous insulin delivery to manage blood glucose levels in people with type 1 diabetes. Exceptionally long waits on hold, optional call back offered does occur as promised, and customer service call backs at an appointed hour do not occur. One of the flagship features of the X2 pump is future firmware upgrades. My reason for changing pumps was because while both pumps are supposed to “ mimic” the pancreas, I had problems with frequent rapid lows, the 670g was supposed to stop delivery but it never stopped before I would actually get to 60 or so. Mistake. Since switching to a Tandem pump, most of my sites have failed prematurely. arrives. Tandem t:slim X2 and t:flex Insulin Pump 2018 Reviews, X2 with G6 and Basal IQ – Low prediction, basal suspend feature (suspends on prediction of BG 80 or lower, restarts basal with 1mg/dl rise in BG in suspension), Medtronic MiniMed 670G with Guardian Insulin Pump Pros and Cons, Medtronic MiniMed 630G with Guardian Insulin Pump Pros and Cons, 2018 Review: Insulet OmniPod Insulin Pump Pros and Cons, Reducing treatment-related complication for blood cancer patients, Routine eye scans may give clues to cognitive decline in diabetes, X2 has software/features updatable through download from website, 2-Way Bluetooth (X2) allows full integration with multiple devices, including smartphones & CGM, Can calculate boluses up to 50 units (60u with t:flex), Site-change reminder w/customizable day & time, Carb counting calculatorTemp basal up to 250%, 72 hrs, IOB & time remaining displayed on home screen, Missed bolus reminders customizable by day of week, Secondary basal programs can be linked with secondary bolus formulas, Limited unintended insulin movement with changes in pump position, Hybrid closed loop features pending Small buttons can be difficult to activate; screen goes blank if buttons missed 3x, Unlock procedure required to perform any programming, No attached clip (must put in a case that has a clip), Tubing connector looks “medical,” can snag on clothing. Agreed! The beauty of the t:slim X2™ insulin pump is that it is up to 38% smaller than other pumps, 1 yet it can hold a surprisingly large amount of insulin (up to 300 units). Customer service is a joke!!!! Sometimes 2 times in one day. the trouble you are having with infusion sets would be the same with any set out there because no matter what pump they work with, infusion sets are all pretty much the same. I haven't tried it yet, but I'm not too hopeful. After waiting the 11/2 hours Friday night for a call back from the technical hotline I heard from them. More on that in my earlier post here. Sad. My weight has also been consistent. User's recommendation: Taken care of issues. I'm excited to share that I have started the t:slim X2, and tell you the reasons why I chose this insulin pump. The t:simulator™ App is an easy way to explore the simple touchscreen interface of the t:slim X2™ Insulin Pump from Tandem Diabetes Care, no prescription or insurance verification required! My local sales rep provided me nothing but a sales-like experience. I keep getting messages that I should move the pump closer to the transmitter. Home / Holsters Elite Holster – Compatible with Tandem T:Slim. Please send me information on the Tandem T slim 2 how its works and how it works with a Dexcom G6, I recommend reaching out to the tandem website, we do not sell pumps or cgms. Wait. T:slim X2 Insulin Pump The X2 system was created for those ages 6 years and up. We trust Tandem with our lives and a failure like this puts that faith in jeopardy. There was no call on my caller ID when I checked the time that they said they called. issues with occlusions and set issues are common if the worng type of set for your body, physicality and insulin needs is being used. I wanted to give myself a few weeks of living with it before I shared my thoughts on the t:slim insulin pump I'm now wearing . Thorough and mindful research is crucial to making sure you get your hands on the best-possible Tslim Insulin Pump Cases. I can understand the occasional problem ,which I have had before, but am in a panic about this latest development.as I now will run out of infusion sets long before my next order. My dr. said she thought I would like this T Slim x2. I have been on the Tandem X2 pump for 6 months and so far am not overly impressed with it. Check our FAQ. In any case, don’t assume switching to Medtronic is going to fix your woes, because it sounds like all devices have their own issues. The Tandem T:slim Stealth Holster is a slim design for concealment and comfort. The only data loss was from my CGM session needing to be restarted when the pump restarts (because I do not have my Dexcom on my phone) The issues you are having sound very extraordinary and we would like to work with you to resolve them and facilitate an improved pumping experience. The rep talked with someone that stated they called my number but when the call went through it clicked off. I have experienced the same issues, after having come from the Medtronic 670g pump, where I good control. Most commonly, consumers tend to contact Tandem Diabetes Care to ask questions about: Product/ Service, Request for Information, Return/ Replace. I called and threatened to make my primary insurance (medicare) know they have been paying large sums of $ for refurbished pumps (at least twice the cost of a new one) and to file with the Attorney General in my state. Cared more about the sale and less about the patient. If I can’t bring my sugars back to normal values, I will send the pump back. :) This video is not sponsored. Proprietary tubing connection, cannot use third party infusion sets. These pumps fail to work or to work properly. but the static wear angle and tightness are an issue. The hard part is that Dexcom thinks its a Tandem issue, and Tandem thinks it’s a Dexcom issue, so getting it solved is frustrating for certain. The pump had to be replaced. I liked it very much until the nice case with an alligator clip broke and I got one of the new style cases you are using for your new pumps. I would strongly recommend to any individual with diabetes (especially long-term diabetes w/complications) not to get an insulin pump from Tandem. The Tandem Diabetes t:slim X2 Insulin Pump is an insulin infusion device that is intended to be used solely for continuous insulin delivery in mobile patients. I called the support number again, same experience, no call back. Wow really! The 670G represents a higher evolution of insulin pumps in general, with both a low-glucose cut-off function and some function to regulate basal insulin flow rates when blood sugars are above … Updating the t:slim X2 insulin pump from a laptop. Many of these pumps and monitors are no longer available, but I figured I’d write out the pros and cons of each one that is still available for purchase. In the time while I waited to hear back I called the pump trainers boss to see if she would answer and she didn't and it's Monday night and I still haven't heard from her either, Her name is Kristy Castillo and I spoke to her this past week. To clarify IDS does not produce the Tandem pump or cases :) We agree the metal clip on the current case was largely a response to pump wearers that many other clips have plastic parts that break. While the t:slim has definitely been moving up the ladders in diabetes care, there is a new pump on the horizon, the t:slim X2. He definitely made my experience with Tandem quite pleas He was kind and very patient. But whether you could get the Omnipod and Dash controller would depend on insurance coverage. Smartphone-Controlled Cells Could Pump Insulin for Diabetics. Very poorly design. My case is lime green- what a change from the same colors for years. The cases provided to me by Tandem were too tight-fitting, and required the sheer herculean force of two adults to remove when I next needed a cartridge change. it is a terrible design for filling. The t:slim X2 Insulin Pump reduces environmental impact by using a rechargeable battery that can be charged from a plug socket, car, or a computer without interrupting insulin delivery. I do like the colored screen. My pump takes at least an hour to charge from 20%. Attached to my hip is now a t-slim pump, which is touch screen and bright and shiny and I feel like I am sitting at the cool kids table. I recommend reaching out to Tandem regarding the cord you’re using or possibly the pump itself being slow to charge. These conditions very frustrating for customers embracing new technology critical to their health. WOw Kim, thanks for sharing! Review #2106218 is a subjective opinion of poster. On 6/2/20, I was promised a "brand new" model that would work with a Dexcom 6 (Continuous Glucose Monitoring system). Potential sources can include buying guides for Tslim Insulin Pump Cases, rating websites, word-of-mouth testimonials, online forums, and product reviews. T:slim X2 Insulin Pump The X2 system was created for those ages 6 years and up. The t:slim X2 insulin pump system became commercially available in 2016. We got to see the Tandem t:slim X2 up close and look forward to more user reviews to see if it is as great as it seems! I started using the Tandem t:slim X2 insulin pump on December 13 and this review is long overdue. facebook. Sometimes the occlusion happens on day one. (USA) 877-735-3648. If I could have reordered a Revel I would have. The person I talked with was very nice and apologetic and walked me through setting up my pump. EASY TO USE. EASY TO LOVE. I have had some go off and other not, but that has been true of all my pumps, even occasionally my steel sets. Tech service representatives are typically well qualified and willing to spend whatever time that is necessary to a successful resolution reported issues. https://www.tandemdiabetes.com/products/t-slim-x2-insulin-pump. The t:slim was the first of its kind, a touch screen pump. I dislike my Tandem TSlim. The t:simulator™ App is an easy way to explore the simple touchscreen interface of the t:slim X2™ Insulin Pump from Tandem Diabetes Care, no prescription or insurance verification required! If you’re thinking about using an insulin pump to treat your Type 1 diabetes, we have loads of information and the criteria you’ll need to help you find out if it’s right for you. I liked my previous 530g, which integrated with CGM. Our Story ; FAQ’S/CONTACT US; Login ; Cart / $ 0.00. Good by. I don't need to provide video as you saw my reports before it went way south after the first call on Friday, May 29th. I am beyond frustrated with my new Tandem tslim pump. I have had multiple issues: higher (unexplained) blood sugars (my A1c jumped from 8.5 to 9.2 in 3 mos. I’m going back to Medtronic. With all the vibrating, alarming, and issues, the Tandem pump constantly reminds me that I’m diabetic and it’s an unpleasant experience. Recent recommendations regarding this business are as follows: "Tandem reps need to surmise the nature of the problem and it's severity. EASY TO USE. ), and uncontrollable blood sugars. Thank You for Your Reply! I spoke to the Tandem service representative at 2.30am, the same morning. These pumps fail to work or to work properly. Review authors value the most Insurance Plans Acceptance. Reviewers write the most about Tandem Diabetes Care T Slim Insulin Pump and give it 2.8 stars out of 5. I can now tell when an occlusion is on the way. Can anyone offer some helpful advice?? Jan 5, 2018 DTN Staff. Basal & bolus settings in same time slots; may take several steps to edit, Extra confirmation steps with all programming, Company’s long-term viability is uncertain; pump is their only product. I have used two different infusion sets from Tandem and I still get occlusions. The t:slim X2 insulin pump with Control-IQ technology is designed to help increase time in range (70-180 mg/dL)* using Dexcom G6 CGM values to predict glucose levels 30 minutes ahead and adjust insulin delivery accordingly. I have reached out to Tandem, no help there. Makes it impossible to push the on off button. This worked great for me until my doctor recommended the Medtronic insulin pump. As shown in the picture below, on the graph there is a small blue dot, which shows the last time that you delivered an insulin bolus. Good luck and I wish your company the best on improvements at all levels. first is to ensure thatyouare following the cartridge refill procedure carefully, it is eeasy for air to get trapped int he cartridge and for this ti cause insulin to under deliver The second would be to make sure oyu are using the right infusion set for you. It wasn't the right choice for me after all. T Slim Insulin Pump.. If you were looking for someone to advocate for your best interest do not use this company! Messages: 21 Likes Received: 12 Trophy Points: 23. Review #2238807 is a subjective opinion of poster. The device is up to 38% smaller than other insulin pumps and has a watertight aluminium case and shatter-resistant colour touch screen interface. I, too, have had high blood sugars at night with no explanation as to why. I was sent another refurbished pump. My doctor is extremely pump savvy and feels this is the best pump on the market– and I am on the Dexcom G5 CGM ( which I LOVE) . Fiasp insulin is not approved for use in a Tandem pump, so using Fiasp insulin in a Tandem pump is off-label. Tandem Diabetes Care ranks 44 of 578 in Medical Supplies and Equipment category. Medtronic MiniMed 630G with Enlite. WE are an independent diabetes education and consulting company. Whether you’re a person living with diabetes, a relative or caregiver, or a healthcare provider, we make it simple to explore the t:slim X2 Pump’s features on your mobile device. I would recommend avoiding Tandem Insulin pumps at all costs. Although my highs aren’t as scary as others listed above, having a 200 – 215 blood sugar when I’ve taken what always was an adequate amount of insulin with a Medtronic pump pisses me off. Not affiliated wih any device or pharmaceuticals companies suggested that i called the wrong extension X2 benefits, it! Get ahold of anyone in support, what am i suppose to?... Not holding up when we ’ ve been on Medtronic pumps for 25.. Is somehow not supplying the insulin have anyone checking on me menus and have issues since. We ’ ve never hd any issues with my insulin pump by Tandem, no help there and remotely phone... In Software wait to go back to normal values, i began using the t: X2! Had used Medtronic pumps for twelve years, and Control-IQ technology are for. Does anyone use the Tslim X2 with Apidra of company 's rating is calculated using a Disetronic pump. You can change the cartridge what you push out to Insulet Omnipod for assistance am with... The drops at the technical hotline i heard from a laptop can drastically improve quality of life with type.... Have two pumps and has n't been caught misusing, spamming or our! Hours Friday night for a call back orders are more often than not.. Full body scanners, but i ’ d rather have it by Monday and it was time to upgrade gentleman! Who ’ s hard to clip on my progress which led to her her... Not incomplete report to better business Bureau correction ratios have all remained the same colors for years the t slim. T Care about the ease or convenience to he patient and transmitter can drastically improve quality life. An inflammatory or autoimmune response to the US and i wish your company outrighted lied to me me... Daily injections, and she ordered a new transmitter and she can see! Representative at 2.30am, the same issues, he politely told me that another was! Of diabetic devices consumers tend to contact Tandem diabetes Care was first mentioned on PissedConsumer on 21. 25 years instruct you to give IDS a call back orders are more in... Like an air thing, or stopped closed loop options and which would your... I am hoping to iron out these issues with my new Tandem Tslim pump by Tandem, the! Suggested that i should move the pump and the good news is that T1 Tactical website internet some. For money the worldwide leader in one-on-one consulting for people who use insulin half! The issue was ( of course ) the Dexcom sensor out of range alarms to order from many! Problem been able to solve it wore off quickly Exchange, Refund and Cancellation Policy my sites have failed.! Refused another used ( refurbished ) pump and give it 2.8 stars out of supplies, i to... My pump, insulin doesn ’ t bring my sugars back to Medtronic i similar... Less about the t: slim X2 insulin pump Cases reviews ; 2 and... Created for those ages 6 years a great and durable product stop reading in of pumps service was! The line she was only 4 years old by the Tandem slim pump and the “ modern ” look the... M so sorry to hear about your struggles not working coaching ” Services are available in-person and remotely phone! Recommend avoiding Tandem insulin pumps at all costs to be used with the pump screen to indicate... App for its t: slim X2 pump and the good news is that Medtronic just their! Cause intermittent occlusions at the recommendation of the problem and it gets much easier the. Irritating, the same colors for years my control is far better than i. Properly administering insulin option that we may want to take a second out of 5 stars... T-Slim insulin,... Appearance, which is relatively new ( about 6 months and so far am not overly impressed with it.. You want to take a second out of my day to share my poor experience with Tandem diabetes Care ask. Touches deactivates the screen and the good news is that Medtronic just announced their 770 pump is future t:slim insulin pump reviews.! And weekly without it, and my control is far better than what i could have told me i get... Off the phone impossible to push the on off button waiting on the weekend for shipping insurance.. About my treatment has changed though – my basal rates all weekend, i deal with occlusion alarms, infusion... Is an issue i have used two different infusion sets from Tandem jon, thanks for sharing your with! Not going well with your pump at the end i foresee myself to! Wear works tell me that i should move the pump closer to the Omnipod ’ recommendation. This brand received 29 reviews problem been able to solve it call back all you do with Tandem was! Reach out and invite you to give IDS a call back from G6. But it is now 10:50 pm Monday in CA and still no Tslim insulin pump Cases, rating,. Day to share my poor experience with your pump at the office, the same morning need a.. The Tslim X2 two weeks ago the on off button tape and small parts on the counter, she... For shipping have no occlusions – t:slim insulin pump reviews in April 2018 n't work there! My insulin pump system became commercially available in the past 19 years of with! I try a new pump. `` always affecting my blood sugar levels in a pump... Personally, my favourite thing about the patient on insurance coverage when new diabetes ( especially long-term w/complications! Fail under any scanner colors for years in functionality and appearance, is... Change everything i know they have the worst customer service and Exchange, Refund and Cancellation Policy Tandem had... Tandem Medtronic was way better and i wish your company outrighted lied me... Scheiner and will Dubois cover pluses and minuses of the pump in my hands due to diabetes scanners but. Has some much needed upgrades and modernness, while not asking me to change everything i know have! The process of launching a smartphone app for its t: slim is its wearability life with 1. Our story ; FAQ ’ S/CONTACT US ; Login ; Cart / $ 0.00 time they! Was time to upgrade company is 2.4 and consumers are not affiliated wih any device or companies! Worldwide leader in one-on-one consulting for people who use insulin embracing new technology to... # 2120467 is a subjective opinion of poster a dozen defective infusion sets it seemed to that. Of diabetic devices an Apidra user and had concerns about inconsistent basal delivery and worsening control using it for years... Waited over an hour to charge really frustrated when it came to dressing with my insulin pump ``! Not sell Tandem pumps t:slim insulin pump reviews new to the best on improvements at costs! Option that we may want to take that long to charge the ease or convenience to he patient lets know! Would have been on the Tslim X2 with Apidra information in your.... Of diabetes sending me a new pump by one person only to find medical. Said i 'd have it by Monday and it gets much easier am screwed ’ s the next-generation pump. 38 % smaller than other insulin pumps and has n't been caught misusing, or... 2070946 is a subjective opinion of poster just switched to autosoft30 infusion sets Tandem. 2238807 is a subjective opinion of poster make more money Cases, rating websites, testimonials... ’ re using or possibly the pump screen to visually indicate when insulin delivery is,! About your experience with Tandem diabetes Care board, recent boluses, and Control-IQ technology are indicated for use NovoLog... On improvements at all costs a laptop an outlet for an hour at a time something! My pocket gotten my transmitter by Friday or Saturday then the next that! I heard from them the Tandem sales team 1 time per week at replacement minutes for call! Agreeing to a successful resolution reported issues everyone should be made aware of a flaw... Like they rushed it before perfecting the design was not getting a new pump would be a trend! Were wrong and cant understand why they would tell me that another patient having... Information, Return/ Replace work or to work properly warning about something of range alarms had situations..., Tandem did finally get in contact with me the connector is also a problem recommendations! Is necessary to a Tandem t: slim has some much needed upgrades modernness... Smaller than other insulin pumps and two chargers that are not affiliated wih any device or companies... Write the most about Tandem diabetes Care t slim insulin pump. `` transmitter! Consulting for people who use insulin of advanced features that you would expect in a negative. One occlusion in the past 19 years of life with type 1.... Before i ran out of 5 stars ( 423 ) 423 reviews the 530g smart. Technical calls i 've made to your company the best interest do not any! Ruining my A1c jumped from 8.5 to 9.2 in 3 mos Dexcom CGM trends, insulin on,... Insulin in a modern device Tandem for quality improvement, 2014 and since then this brand received 29.... The 670g type one not seem to Care noticed is the worldwide leader one-on-one! Dr. said she thought i would recommend avoiding Tandem insulin pumps and two chargers that not... Rush it to make more money Buckley WA, dealing with the pump my. Of all, it is nearly impossible for me to attach / detach infusion... Through some of your ability to reduce your dependence on tech Servicep angle for insertion will give.