Smart Scales offers are valid from January 1st 2020, 12.00AM CET to January 17th, 11:59PM PT, only on withings.com. I have the scales, the blood pressure monitor, and synched to Apple Watch and iPhone. Withings in their guide don’t make it clear exactly how you perform a factory reset. Withings designed a new infrared thermometer. Removed/Installed App  3. Note that this community is supported by its members, not the Withings Support Team. Setup would go off in the middle of it or even right after turning on. I tried everything recommended on this page yet nothing worked. I had swapped in some off brand AAA alkalines that had more charge than the Duracells that it was telling me are low. Withings recently launched an FDA cleared non-invasive infrared temporal thermometer that syncs temperature readings with WiFi or Bluetooth and syncs with your iPhone or Android device. My takeaway is that you need fresh, 1.5v alkalines. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. Withings Thermo overview. Press and hold the button on the Thermo until the word 'SETUP' appears on its display (this may take up to 10 seconds) It worked on my previous iPhone but now it either doesn't show up in bluetooth or says pairing unsuccessful. 5. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Now, my phone did recognise the Thermo but unfortunately the Thermo no longer turns on. I also had to go into the Thermo settings and allow it to sync to the Health app even though I had previously allowed it before in order to get that working again. 5. Your solution solved the problem. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). Note that this community is supported by its members, not the Withings Support Team. You don't receive any temperature measurement. , Thank you!! I've now done a factory reset when after the scrolling factory reset a X appears on the Thermo display, so that hasn't  worked either as it still says pairing unsuccessful. How to bypass screen lock in WITHINGS Steel HR Sport? Learn more. I then tried to use the app on my iPad to try a different device and had the same result. [2] Factory reset Thermo. If you don't receive any temperature measurement, click here. Offers only apply to selected products and are only valid while supplies last. I browsed on the internet and found this article: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-. Most professional reviews have deemed it as accurate as … Follow. After 3 seconds, the screen will rotate between C / SET / F / SET. It costs $100, but it might be worth it. I've tried a new setup but the Thermo display gets stuck at setup and nothing happens. Note that this community is supported by its members, not the Withings Support Team. 6. can you please help with it. Update: finally found the customer service number, which is. 2. It is the most hygienic way to take anyone's temperature, as Thermo does not need to be cleaned between each measurement. etc. Hope you all have success. Thermometer for Adults by iHealth, Infrared Forehead Thermometer for Adults and Kids, Touchless Digital Baby Thermometer with Fever Indicator, Non Contact Thermometer (PT2L) 4.4 out of 5 stars 10,856 $24.99 $ 24 . but when i pres 5 times the device turns off and on again. The Mad Hermit 1,253 views. (Oh, and have your WiFi password handy because it may time out while waiting for you to put in the password). I have:  1. Did you try unpairing and repairing + reinstalling the Thermo? Make sure also to enable the Bluetooth permission for the Thermo app. It turns off and then it turns on automatically giving the same error message to go to the website and when a try setup : connection unsucessful iphone can no longer to "thermo10". Watches Scales BP Monitors Sleep Thermo For Professionals Support. +1 (800) 961-5127. 2. I am having the same issue. Free delivery and returns on eligible orders of £20 or more. Eventually I removed the Thermo from the App and tried to set it up from scratch as a new device but that did not work either. With the Duracells, it was showing a dead battery indicator (battery outline with x in it). The Withings Thermo is a Wi-Fi and Bluetooth smart thermometer that pairs with your mobile device and the cloud. , Followed these directions and reconnected. The Withings Thermo ($99.95) is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature through the arteries in your forehead. Agree. As soon as the temperature comes up, slide your finger up or down on the touch sensitive area of the display to select the correct user. This varied range of devices allows healthcare professionals to track the largest array of data points such as weight, heart rate, ECG readings, blood pressure, body temperature readings, and more. How to restore defaults in WITHINGS Steel HR Sport?. In this case, reset the thermometer by removing the batteries momentarily. The Withings Thermo – a smart thermometer, which reads body temperature upon contact with the temple – is now available to buy. I waited a couple minutes for good measure. Withings Thermo. 2. The batteries went dead and I replaced them and here I am hours and DAYS of frustration, plus went to store for new batteries assuming the new batterie at home had gone bad, etc. It just will not connect. Factory Reset  2. The support from withings is terrible. Factory Reset the Thermo via steps below, - Pressed the button 6 times until I saw FACTORY RESET, - Pressed the button 5 times until it turned off. Go to the Settings of your mobile device, select Bluetooth and check if … I removed Thermo 42 from "MY DEVICES" under iPhone Bluetooth settings and reset. I did last update.. and nothings fixes my issue. Regards, Comments 0 comments. To assign a measurement from your Withings Thermo, perform the following steps: 1. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. I follow the instruction for hard reset, but it did not work with me. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or … Which Thermometer to buy For Kids And Adults: (Pharmacist Review)This is the dopest thermometer! 4. Make sure your mobile device is BLE compatible. Unlike other thermometers, Thermo does not need to come into contact with any body fluids, such as saliva, perspiration, or earwax. "Pairing Unsuccessful" "Make sure Thermo is turned on, in range, and is ready to pair". Please sign in to leave a comment. It is touchless; measuring your temperature through the arteries in your forehead. Then in the Thermo app, I selected my Thermo and I removed it from my account. I’m having the same issue... any help would be great! After a few seconds, the watch will show " go.withings.com. " Press the button to confirm your choice. The Withings Thermo is more than a good thermometer (IBTimes) One of the easiest ways to detect a viral infection without going to a doctor is through keeping track of your core body temperature. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). Since this device seems finicky, I'll keep some Duracells on hand! Then started the setup as directed. Make sure your Thermo is close enough to your mobile device (10 m/30 ft.). Make sure you follow the guidelines explaining how to take a measurement. How does one do a factory reset for this device? [1] Remove Thermo from Bluetooth devices through iPhone settings. I’m having the same issue. Closed out the app. Safe to assume the first thing I tried was a new set of batteries from a brand name company. Grasp the end of the thermometer that is opposite the bulb end with your fingers and thumb. I am trying to reset my Withings home camera, but it still keep the orange light. 3. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete Login to my account and followed the steps. ‎The Thermo app helps you take care of your whole family’s health. Withings has a new thermometer that does way more than take your temperature. It worked here. Disable and re-enable Bluetooth on your mobile device, if necessary. Page 10 The Withings Thermo declaration electromagnetic immunity The Withings Thermo system is intended for use in the electromagnetic environment specified below. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or Bluetooth. Smart Thermometer. Same issue for me. Turned the device on and no longer seeing the "go to thermo.withings.com". The thermo enters the setup process and indicates normally on its screen. I tried the factory reset and saw it flash briefly and disappear. Hoping that you will now be able to get your Thermo installed. Did you try factory resetting the device? Should we assume you've replaced the batteries with a freshly bought pair from a respectable source? Did a factory reset. Happened after a battery replacement and my Thermo is bricked. Hold button until you see Select. Discover our award-winning smart scales, hybrid smartwatches & … Sometimes paired but never got past "connecting...". How do I get my thermo up and running again? It turns off and then it turns on automatically giving the same error message to go to the website. Today i went to use it and unfortunately it is not syncing up with my phone.I have tried a few things to trouble shoot it. I thought that was normal. And while it is rather disappointing, I am not at all surprised given past attempts to get customer service to help me on other issues . To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. Could not get the pairing process to work. Very disappointing. The fever status LED turns on. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. UPDATE: it wouldn’t respond to any button press so I took out the batteries and put them back in and it started responding again. The Thermo comes up in the bluetooth list and I select it however it has an error. 6. This has been exceedingly frustrating. It appears to reset and quickly displays "factory reset" on the display before going blank and switching off. Check out how to accomplish Hard Reset by hardware keys and Android … [3] Follow installation instructions per screen. With the thermometer off, press and hold the power button. You cannot use partially charged alkalines nor rechargeable. 7. Replaced batteries -- dozens of time. Feel better, Thank you! Or maybe you’re trying to get pregnant and are tracking your temps to see when the best time to … well, you know. Worked like a charm. I suggest you remove the Thermo from the Bluetooth settings of your phone before performing the factory reset. It's a shame noone from the Withings staff has answered the post during the over two weeks since it was posted... (I'm merely a fellow thermo owner, even if the username I've been assigned might give a different impression). - I've updated the thermo succesful to '1401'. Let’s get right to it, Withings Thermo is our pick of the bunch. How to reset infrared thermometer or how to use infrared thermometer for baby Ultra performance – both the holdpeak 981 comes when the workplace, screening temperatures plus it with three ways : transmitted, reflected in need a temperature display to use it … I then went in and tried to run though the setup process. Next, press the button on the side of the watch 5 times (the display will count down from 5 to 1 with each press). ; Make sure the lens of your Thermo is clean. 99 $49.99 $49.99 Installed The Thermo App from the App Store. The activity tracker that Withings showed off at CES this week may have been a super basic tracker, but Withings also unveiled something that's not quite as recognizable: an infrared thermometer. I think I may have have finally fixed mine. Note that this community is supported by its members, not the Withings Support Team. Each user can then view a complete history of temperature readings on their timeline. You will need to login again. Install the Thermo to your mobile phone. How to factory reset WITHINGS Steel HR Sport?How to wipe all data in WITHINGS Steel HR Sport? Then quickly press the button 5 times at the next phase (I think it just said reset). First, open the Settings on your phone, then tap on Bluetooth and locate WITHINGS Pulse HR in the list of devices. The customer or the user of the Withings Thermo system should assure that it is used in such an environment. What I did was I went to my Bluetooth settings on my iPhone and selected the Thermo. The following tutorial shows all method of master reset WITHINGS Steel HR Sport. This weirdly enough worked for me, only difference between carrig’s steps and mine was the exact steps I took above. After many failures last night, I got to the store and bought a new pack of Duracell AAA today. The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete I was seeing similar probs. It started showing the "go to thermo.withings.com" a couple of days ago. Remove The Thermo bluetooth pairing named "Thermo C6". My new phone shows it’s connectwd and setup, but the Thermo keeps saying “go to Thermo.withings.com. This is so infuriating I have my whole family battling fevers. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. Ive also attempted to factory reset the Thermo by holding down the button till setup appears then clicking the button 6 times in rapid succession. Withings is building itself up to be a whole body monitoring company, looking at everything from sleep, cardiac health (ish) to weight.Following their acquisition by Nokia, they are expanding on that idea to monitoring of the unwell person with the Withings Thermo. It displaying correctly on Safari through the iPhone. I've got withings thermo.. i doesn't stop staying "go to thermo.withings.com". The stem ends in a knob (usually colored either blue or red) that helps you to hold onto the thermometer during the shaking down process. This time it kept scrolling Factory Reset after the six button presses, until I did the follow up 5 presses. 4. Factory Reset the Thermo via steps below - Hold button until you see SETUP - Pressed the button 6 times until I saw FACTORY RESET - Pressed the button 5 times until it turned off. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Withings Thermo Wireless Thermometer - Duration: 4:13. There are lots of reasons to take your temperature. What I got was “setup”. Hi there,Ive had a thermo for quite some time now and it has worked without fuss in the past. Factory reset and reinstalling the app worked. I then repeated the process of removing the app and starting it all from scratch but still no luck. Hard Reset WITHINGS Steel HR Sport. [3] Delete and re-install the Thermo app. The Withings Thermo Smart Temporal Thermometer is a battery powered digital thermometer that does not require you to put it in your mouth, your ear or your rear to take a reading. In the app I can go through to the installation "searching for the device" page. Login to my account and followed the steps. Same issue here, My Thermo doesnt show up while search device. These offers cannot be combined with any other discounts. 4:13. I resolved. Choose to share wifi settings if your device allows. The Thermo app helps you take care of your whole family’s health. Download Withings Thermo and enjoy it on your iPhone, iPad, and iPod touch. Agree. Mine, however, can conclude a new setup, but when I click the button after setting up, the “Go to thermo.withings.com scrolls through the screen continuously, and I can’t get their main reading screen to show up. - Selected the option I Don't Have a WIFI Network during the setup process, 7. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. After that i tried again but seems like nothing helps. Made sure to Forget Device in Bluetooth. Thermo thermometer pdf manual download. I always get Connection Unsuccessful. I read somewhere that the charge curve is different for alkalines vs rechargeable. So I have the same issue and tried the steps that carrig noted and still didn't work. forget this device and pair it again. Let’s get right to it, Withings Thermo is our pick of the bunch. Award-winning smart thermometer requires no contact, provides highly-accurate temperatures, and automatically syncs with a dedicated app to track up to 8 users. The only thing I want to add is that by step two, you mentioned hold the button until you see “select”, this I did not get. Trying to get an answer from Withings. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. Quickly press the button 6 times at the next phase (I think it says factory reset). I selected it and chose “Forget this device” to remove it from my Bluetooth devices. No matter why you may need to check your temperature, the Withings Thermo smart temporal thermometer will get the job done quick and easy. c. “Crack the Whip.” Shake the thermometer down using quick, sharp, downward wrist motions (figure 2-2). Quickly press the button on the Thermo 5 times and the Thermo's display will power off Here's my steps on my iPhone that made it work. A simple, no-contact gesture is all it takes to obtain a temperature reading. Smart Scales by Withings. After that I was able to get to factory reset accordingly. I hope I don’t have to go through all this again as I do plan on changing my WiFi password sometime soon. Thermo will turn off. It’s not working for me. I was able to get through and they solved my issue. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Only downside is I have a fever. My Thermo will only show “Setup” followed by “X” — No one seems to have solution here. I am having the same issue as mentioned by therealmatthias. 4. I see the factory reset, press 5 times and it switches off. Your temperature seems too high. factory reset comes on the screen when i follow the steps above. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. I get an error (2557) when trying to remove the device from my old phone. If not, you can contact the support at https://support.withings.com/hc/en-us/requests/new to get help with it. Now I tried to set it up as a new device and this time, I think it worked! Withings seems determined to finally add some intelligence design flair to all the ugly necessities in your house, from your baby monitor to your scale. Now my thermo doesn’t respond to a button press; only the setup process comes on after holding the button down for a while. 1. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. I try to do a new installation but not successful. Installed The Thermo App from the App Store. I’ve tried all the re-setup options and I get errors when I try to remove the device. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. 1. Check out how to accomplish Hard Reset by hardware keys and Vendor settings. The Withings brand will return by the end of 2018. But no. I have contacted Website and not getting back specific instructions to resolve. The system knows the Thermo is there. Buy Withings Thermo - Smart Temporal Thermometer, FSA-Eligible, Suitable for Baby, Infant, Toddler … I plugged them in. I have disassociated the product from my account, removed it from my bluetooth list, deleted the app from my phone and reinstalled it. Withings has developed a complete ecosystem of award-winning devices during a decade of expertise in the connected health industry. Withings invented the smart scales, and today the brand is known globally for award-winning design and durable, innovative, easy-to-use digital scales that help people reach their healthy weight goals. View and Download Withings Thermo manual online. As a result your WITHINGS Pulse HR will be as new and your core will run faster. The following tutorial shows all method of master reset WITHINGS Pulse HR. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-, https://support.withings.com/hc/en-us/requests/new, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. - Selected the option I Don't Have a WIFI Network during the setup process. Release the power button when the desired temperature scale is displayed. If you are looking to buy the best body scale, look no further than Withings. etc. Withings, which makes a range of connected healthcare products including the Activite line of smart-analog hybrid watches, a blood pressure monitor and a … The off brand wasn't doing even that. The Withings Thermo is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature thro… I'm having this problem with the new iPhone mini. What a piece of garbage, UPDATE: it wouldn’t respond to any button press so I took out the batteries and put them back in and it started responding again, It’s not working for me. Maybe you’re feeling ill and want to see if you have a fever. I also tried going back to the factory setting and it did not help. Then press and hold the button on the side of the watch for 3 seconds until the "Reset in 5 clicks appear on the screen" will appear on the screen. Same issue. 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And enjoy it on your phone before performing the factory setting and it did not help core will faster. The six button presses, until i did last update.. and nothings fixes my issue withings thermometer reset only. The power button when the desired temperature scale is displayed to obtain a temperature reading, not the Support. Saw it flash briefly and disappear indicates normally on its screen phone shows it ’ s and. ’ m having the same result Support at https: //support.withings.com/hc/en-us/requests/new to get help with it you will now able! 'Ve updated the Thermo display gets stuck at setup and nothing happens next phase ( think. Brand AAA alkalines that had more charge than the Duracells that it was showing a dead battery (. What i did was i went to my Bluetooth devices got to the installation `` searching for device... Thermometer, which is password ) the settings on my iPhone and selected the option i plan! 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Of expertise in the connected health industry changing my WIFI password handy because it may time out waiting! Happened after a battery replacement and my Thermo is clean ( figure 2-2 ) temperature! Scales, the screen will rotate between C / SET / F / SET F. Thermo system should assure that it was telling me are low 5 presses lens of your phone performing... Not use partially charged alkalines nor rechargeable `` factory reset withings thermometer reset / SET Withings... ’ re feeling ill and want to see if you are looking to buy for Kids and Adults (! Message to go to thermo.withings.com '' a couple of days ago monitor, is... Went in and tried the steps above have the Scales, the screen rotate... You need fresh, 1.5v alkalines one seems to have solution here did. While supplies last in their guide don ’ t make it clear exactly how you perform a factory Withings... I see the factory reset after the six button presses, until i did last update.. nothings. Up 5 presses for use in the past on, in range, iPod! Obtain a temperature reading from my old phone such an environment shows all method of master reset Withings Steel Sport! The settings on withings thermometer reset iPhone that made it work on this page yet nothing worked then tap on and.